IT OPS Intern

We are looking for an IT Ops Intern - Early careers at PMI This is just the start. For us. For you. Although our tobacco brands have been world famous since the 1900s, we now have an ambitious new vision: to make cigarettes history and build products with the power to improve the lives of a billion smokers worldwide. Your new perspective and positive mindset can fuel our smoke-free future. You’ll be collaborating on projects that really matter and helping us to explore completely new territory. As you take your first steps, you’ll have the backing and brainpower of a multinational business behind you, but with the freedom you’d normally find in a start-up. It’s the perfect start to your career. The Challenge This intern will support the analysis, design, build, deployment and user support of IT Solutions and IT progresses. Engage with stakeholders (e.g., users, vendors, peers, etc.) to understand current and future business requirements and their impact on the IT landscape. • Provide IT (technical) advice and assistance to customers to enable them in implementing their strategic plans through the application of relevant standards, practices, processes, and tools within assigned scope; • Provide maintenance and support of local and global IT solutions; • Perform troubleshooting and solving of IT issues as they occur in day-to-day business; • Understand the IT Service delivery model, IT processes and IT portfolio of solutions; • Support in the design, build and deployment of IT solutions and/or IT processes and/or delivery of IT services in collaboration with relevant functional teams; • Build and maintain systems/services documentations, training programs/materials, operating manuals within assigned scope; • Carry out relevant policies, procedures, and standards to achieve quality and compliance of the respective IT solutions and/or services; • Collaborate and share knowledge and intelligence with colleagues in IT and other functions, on matters such as applicable policies, standards, procedures and guidelines, efficient use of tools and technologies; • Complete the deployment and/or localization of global IT system solutions, in line with project schedule and mentorship of project team. Who we are looking for: • Technical course within Information Systems or Degree in Information Systems, Engineering, Business Administration or equivalent with additional certificates, degrees, or experience within IT; • Good user of Microsoft Office tools; • Strong motivation for development and learning; • Analytical skills and Problem-Solving mindset; • Digital driven; • Any programming and/or database knowledge/experience will be a plus; • Advanced level of English (spoken & written); • EU citizenship or a valid work permit to work in Portugal. What we offer: • A full-time, 12 months paid internship (1,200€) in an International and fast-paced work environment; • Possibility of smart working; • Access to our Canteen, meal card and Medical Center; • Work-accident insurance; • 10 annual paid days off; • Cashback PMI platform. Our success depends on our dedicated employees who come to work every day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to shape your future and ours. We’ll empower you to do things differently, experiment and explore; • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; • Collaborate with some of the world’s best people and feel like you belong; • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society – a smoke-free future. COME AND JOIN US!